OEM Approved Products Under the Laws of the Magnusson Moss Act
Computer networking, storage, and system manufacture frequently inform customers that if third-party products or upgrades are being used in the system manufacturer’s hardware application, would void the warranty for its system. The fact is, no third-party product voids the original system warranty, and in addition to anti-trust laws, it violates the Magnuson-Moss Act to mislead any consumer with this tactic.
Regardless of the customer being misled by distributors or resellers, any tie-in provision that forces the consumer to purchase a manufacturer’s own equipment or brand, whether the consumer didn’t want to buy the product at all, or preferred to purchase the product elsewhere under different terms, will be a violation of the U.S. laws.
The Federal Trade Commission’s Magnuson-Moss Act/Tie-in Sales Act help keep consumer’s warranty valid even if you are using OEM products or services.
What does this mean for you as a consumer?
You cannot be required to add the Manufacturer’s components such as memory, hard drive, or accessory to maintain the warranty on the system. Also, the OEM Manufacturer cannot reject your warranty based on the third-party brands components used in your system.
Our Limited Lifetime Warranty will have you covered 100%. If a system has an issue and a service warranty call is made, our service professional will diagnose the system. If the diagnosis comes in as a defective component by us, we will ship you a replacement part to have the system up and running with minimal down time because we know time is the most value aspect of any business.
Read more information about the Magnuson-Moss Act: